Effective Date: March 20, 2026
Welcome to GhostPixel ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website (ghostpixel.ai) and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our visitor identification and automated email outreach platform (the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our Service.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Site and Service includes:
A. Information You Provide to Us
When you register for an account, book a demo, or communicate with us, we may collect personal information such as your name, email address, phone number, company name, and billing information.
B. Information Collected Automatically
When you access the Site, our servers automatically collect information about your device and usage, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
C. Information Collected on Behalf of Our Customers (The GhostPixel Service)
Our core Service involves providing our customers with a tracking pixel to install on their websites. This pixel collects data about visitors to our customers' websites.Through our proprietary identity database (containing over 300 million identity records), we match anonymous website traffic to identifiable information, which may include:
•Names
•Email addresses
•Phone numbers
•Professional information (e.g., company name, job title)
Note to End-Users: If you are a visitor to a website that uses the GhostPixel Service, we collect and process your information on behalf of our customer (the website operator) as a data processor/service provider. The website operator's privacy policy governs their use of your data.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
•Create and manage your account.
•Provide, operate, and maintain our Service.
•Process transactions and send related information, including confirmations and invoices.
•Send automated, personalized emails on behalf of our customers to their identified website visitors.
•Improve our website and Service functionality.
•Respond to customer service requests and provide support.
•Monitor and analyze usage and trends to improve your experience with the Site and Service.
•Ensure compliance with our Terms and Conditions and applicable laws.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
A. To Our Customers
We share the identity data (such as names, emails, and phone numbers) collected via the GhostPixel tracking pixel with the specific customer whose website you visited. We also facilitate the sending of automated emails on their behalf.
B. Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
C. By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
D. Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. GhostPixel is SOC 2 Type II certified, demonstrating our commitment to maintaining strict security protocols. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Privacy Rights
Depending on your location (such as California under the CCPA or the European Economic Area under the GDPR), you may have certain rights regarding your personal information, including:
•The right to access the personal information we hold about you.
•The right to request the correction of inaccurate personal information.
•The right to request the deletion of your personal information.
•The right to opt-out of the sale or sharing of your personal information.
To exercise any of these rights, please contact us using the information provided below. If you are an end-user of one of our customers, please direct your privacy inquiries directly to that customer.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
GhostPixel Website: https://ghostpixel.ai
Email : [email protected]